News

LionOBytes announced the launch of LionO360, the first and only cloud and mobile-based CRM solution on the market that includes sales automation, warehouse management, customer service management, field representative management, and route management in one platform.

March 6th, 2019 | Tagged under:LionO360|CRM | sales automation

LionOBytes opened its new headquarters in Princeton, New Jersey, located at 2 Research Way. The company plans to increase headcount in the coming months in order to meet the demand for its CRM solution, LionO360, the only cloud and mobile-based CRM on the market that includes sales automation, warehouse management, customer service management, and field representative management in one platform.

March 19th, 2019 | Tagged under: minority owned business | MBE | NMSDC

LionOBytes, a leading IT and software solutions company, announced today that is has been awarded Minority Business Enterprise (MBE) certification by the National Minority Supplier Development Council (NMSDC), New York and New Jersey affiliate. The NMSDC advances business opportunities for certified MBEs and connects them to other corporate members.

April 18th, 2019 | Tagged under: minority owned business | MBE | NMSDC

To ensure your brand is maintaining a competitive customer experience, it is imperative to conduct a customer experience analysis on a regular basis to see if your digital experience is falling short, meeting or exceeding customer expectations.

May 14th, 2019 | Tagged under: CRM | customer experience | CRM

More specifically, sales and marketing tools such as customer relationship management (CRM) software or sales automation platforms that contain AI technology not only can do simple, tedious tasks such as data entry, but also can identify patterns and trends in that data in just seconds, and tell users how best to use it.

May 22nd, 2019 | Tagged under: CRM | artificial intelligence | customer satisfaction

A CRM is not 100 percent foolproof. Mistakes can be made, technically and operationally. It’s crucial that all users are trained on how the system works and what it does and does not do. Here are four areas businesses must get right to ensure CRM success.

June 19th, 2019 | Tagged under: CRM | pitfalls | small business